HBR Consulting LLC

  • Senior Applications Engineer

    Posted Date 2 weeks ago(10/8/2018 10:55 AM)
    Job ID
    # of Openings
    Location : Location
    Practice Group
    Managed Technology Services
  • Overview

    The Senior Applications Engineer is a senior role within the Enterprise Applications Group. This position requires proficiency in all aspects of application configuration, integration, implementation, and support. The candidate should be self-driven and self-sufficient, and will work closely with the Enterprise Applications team and client contacts to provide high-quality operational and project support.


    • Support clients’ existing core and business applications, including configuration, patching and updates.
    • Resolve application performance issues and complete root cause resolution.
    • Research new and alternative technologies and make recommendations for upgrades or changes.
    • Gather client requirements for configuration, customization and integration and deliver these requirements to the client’s satisfaction.
    • Design, test and implement installation processes for upgrades and new applications.
    • Provide clear and early communication, ensuring that all relevant parties are kept informed of progress, issues, and difficulties.
    • Document standard resolutions so that common issues can be resolved without requiring escalation.
    • Train other staff members as needed.
    • Work with network team to provide support, guidance and monitoring of infrastructure and equipment related to enterprise applications.
    • Participate in thorough impact analysis of all assigned application and infrastructure activities and understand the impact of work on systems and the business.
    • All other duties as assigned.


    • Bachelor’s degree.
    • 6 years of experience supporting enterprise and business applications.
    • Strong interpersonal skills.
    • Strong understanding of the design, deployment and maintenance of desktop applications.
    • Ability to complete root cause analysis on application-related issues.
    • Strong problem-solving skills in multiple operating environments.
    • Strong organizational skills; Ability to prioritize and meet multiple deadlines.
    • Ability to multi-task in a fast-paced environment.
    • Proven ability to troubleshoot connectivity and performance issues that involve application infrastructure.
    • Ability to complete application-related infrastructure installations.
    • Ability to research new or alternative application technologies.
    • Strong verbal and written communication skills.
    • Familiarity with Windows (all versions), Document Management Systems, Microsoft Office (all versions including Office 365) Group Policy, VDI, Citrix, and other related programs
    • Ability to learn new programs as needed.
    • Programing skills in Powershell, Visual Studio and other programming tools as needed.
    • Familiarity with automated application deployment such as SCCM a plus.
    • Familiarity with desktop/application virtualization a plus.


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